What is Self-Exclusion?
Self-exclusion is a responsible gambling tool that allows you to voluntarily restrict your access to GoldenAura Casino for a set period. During the exclusion period, you will not be able to log in, deposit, or play games. This tool is designed to help players who feel they need a break from gambling or who recognize they may be developing problematic gambling behaviors.
Your Wellbeing Matters
At goldenaura.casino, we believe that gaming should be entertainment, not a problem. If gambling is negatively affecting your life, finances, or relationships, self-exclusion can be an important step toward regaining control. We support your decision to take a break.
Self-Exclusion Periods
You can choose from multiple self-exclusion durations at GoldenAura Casino:
- 24 Hours: A short break to cool off
- 7 Days: One week away from gaming
- 30 Days: One month to reassess your gambling
- 90 Days: Three months for significant time away
- 6 Months: Half a year to focus on other priorities
- 1 Year: A full year of self-exclusion
- Permanent: Indefinite exclusion from goldenaura.casino
No Early Cancellation
Once you activate self-exclusion, it cannot be cancelled or reversed until the exclusion period expires. This ensures the tool works as intended. Even if you contact support, we cannot and will not lift the exclusion early. Plan accordingly.
How to Activate Self-Exclusion
Method 1: Account Dashboard
- Log into your goldenaura.casino account
- Go to Account Settings > Responsible Gambling
- Select "Self-Exclusion"
- Choose your exclusion period
- Confirm your decision (you'll be logged out immediately)
Method 2: Contact Support
Contact our support team via Telegram and request self-exclusion. Provide:
- Your account email/username
- Desired exclusion period
- Confirmation that you understand the exclusion cannot be reversed
Method 3: Email Request
Send an email to support@goldenaura.casino with the subject "Self-Exclusion Request" including:
- Your account details
- Requested exclusion duration
- Brief reason (optional but helpful for our records)
What Happens During Self-Exclusion
Immediate Effects
- Account Locked: You cannot log into goldenaura.casino
- No Deposits: You cannot make any deposits
- No Gameplay: All game access is blocked
- No Promotions: You will not receive promotional emails or bonuses
- Active Bets Settled: Any active bets will be settled normally
Your Funds
Important: Before activating self-exclusion, you can:
- Withdraw your full balance
- Leave funds in your account (they remain safe and will be available after exclusion)
During exclusion, you cannot withdraw funds unless you choose permanent self-exclusion, in which case we'll process a final withdrawal.
After Self-Exclusion Expires
Automatic Reactivation (24hr - 30 days)
For shorter exclusions, your account at goldenaura.casino automatically reactivates when the period expires. You can log in and play normally.
Manual Reactivation (90 days+)
For longer exclusions, you must contact support to reactivate your account. This cooling-off period ensures you're ready to return:
- Wait for exclusion period to fully expire
- Contact support to request account reactivation
- Confirm you want to resume gambling
- Account reactivated within 24 hours
Permanent Exclusion
Permanent self-exclusion is just that – permanent. Your account at goldenaura.casino will be closed indefinitely. You will receive a final withdrawal of any remaining balance, and you will not be able to create new accounts.
Preventing New Accounts
If you self-exclude, GoldenAura Casino will:
- Block your email address from creating new accounts
- Monitor for duplicate accounts using the same identifiers
- Close any accounts found to be circumventing self-exclusion
- Confiscate winnings if you violate self-exclusion by creating new accounts
Do Not Circumvent Self-Exclusion
Attempting to bypass self-exclusion by creating new accounts violates our Terms of Service. Such accounts will be closed, and any winnings may be forfeited. Self-exclusion is meant to protect you – please respect its purpose.
Additional Responsible Gambling Tools
Self-exclusion is one of several responsible gambling tools available at goldenaura.casino:
- Deposit Limits: Set daily, weekly, or monthly deposit limits
- Session Timeouts: Automatic logout after a set time
- Loss Limits: Limit how much you can lose in a period
- Wager Limits: Cap your total bets per session/day/week
- Reality Checks: Reminders of how long you've been playing
Get Help Beyond Our Platform
Self-exclusion from GoldenAura Casino is a good first step, but if you're struggling with problem gambling, consider these resources:
Problem Gambling Support
- BeGambleAware: www.begambleaware.org
- Gamblers Anonymous: www.gamblersanonymous.org
- National Council on Problem Gambling: 1-800-522-4700
- GamCare (UK): 0808 8020 133
- Gambling Therapy: www.gamblingtherapy.org
These organizations offer free, confidential support including counseling, support groups, and resources for family members affected by problem gambling.
Signs You May Need Help
Consider self-exclusion or seeking help if you:
- Gamble with money you can't afford to lose
- Chase losses by gambling more
- Lie to friends or family about your gambling
- Neglect work, school, or family responsibilities to gamble
- Feel anxious, depressed, or irritable when not gambling
- Borrow money or sell possessions to fund gambling
- Have unsuccessfully tried to cut back or stop gambling
If any of these apply to you, please consider using self-exclusion at goldenaura.casino and reaching out to professional support services.
Our Commitment to Responsible Gaming
GoldenAura Casino is committed to promoting responsible gambling:
- We provide free, easy-to-use self-exclusion tools
- We never encourage players to cancel self-exclusion early
- We train our support team to recognize problem gambling signs
- We actively promote responsible gambling resources
- We comply with all responsible gambling regulations
Gambling should be entertainment. When it stops being fun, we want to help you take control.
Questions or Need Support?
If you have questions about self-exclusion or need help activating it, contact our team via Telegram 24/7. We're here to support you, not judge you.
Last Updated: October 2025
Related Pages:
Deposit Limits |
Session Timeouts |
BeGambleAware