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Privacy Policy

How We Protect Your Personal Information

Last Updated: October 6, 2025
Effective Date: October 6, 2025

Your Privacy Matters

At GoldenAura Casino, we are committed to protecting your privacy and personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.

1. Information We Collect

1.1 Information You Provide

When you create an account at goldenaura.casino, we collect:

  • Email Address: For account creation and communication
  • Username: Your chosen display name
  • Password: Stored in encrypted form
  • Cryptocurrency Addresses: For deposits and withdrawals
  • Optional Profile Information: Avatar, preferences, etc.

1.2 Automatically Collected Information

When you use GoldenAura Casino, we automatically collect:

  • IP Address: For security and fraud prevention
  • Device Information: Browser type, operating system, device type
  • Cookies & Tracking: Session data, preferences
  • Usage Data: Pages visited, games played, time spent
  • Transaction Data: Deposit/withdrawal history, bet history

1.3 KYC Information (If Required)

While we operate as a no-KYC casino, we may request verification documents in certain cases:

  • Government-issued ID (passport, driver's license)
  • Proof of address (utility bill, bank statement)
  • Selfie verification photos

2. How We Use Your Information

2.1 Service Provision

We use your information to:

  • Create and manage your account at goldenaura.casino
  • Process deposits, withdrawals, and bets
  • Provide customer support
  • Verify your identity when required
  • Process bonus claims and promotions

2.2 Security & Fraud Prevention

We use your data to:

  • Detect and prevent fraudulent activity
  • Identify multiple accounts
  • Comply with anti-money laundering (AML) regulations
  • Protect against unauthorized account access
  • Monitor for suspicious betting patterns

2.3 Communications

We may use your email to send:

  • Account notifications (deposits, withdrawals, password changes)
  • Promotional offers (opt-out available)
  • Important service updates
  • Responsible gambling reminders

2.4 Analytics & Improvements

We analyze usage data to:

  • Improve our platform and games
  • Understand user preferences
  • Optimize user experience
  • Develop new features

3. How We Protect Your Information

3.1 Encryption

All data transmitted to and from goldenaura.casino is encrypted using SSL/TLS technology. Learn more on our SSL Security page.

3.2 Secure Storage

  • Data stored on secure, encrypted servers
  • Passwords hashed using industry-standard algorithms
  • Access restricted to authorized personnel only
  • Regular security audits and penetration testing

3.3 Cryptocurrency Security

Player funds are protected using cold storage wallets, keeping 95% of funds offline and secure.

4. Information Sharing

4.1 We Do NOT Sell Your Data

GoldenAura Casino will NEVER sell, rent, or trade your personal information to third parties for marketing purposes.

4.2 When We May Share Information

We may share your information only in these limited circumstances:

  • Service Providers: Third-party game providers, payment processors (only necessary information)
  • Legal Compliance: When required by law or regulatory authorities
  • Fraud Prevention: With fraud detection services to protect users
  • Business Transfers: In case of merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly agree to share your information

4.3 Game Providers

Some games at goldenaura.casino are provided by third-party providers. These providers may collect limited data (game play, bets) but do not receive your personal information or contact details.

5. Cookies & Tracking Technologies

5.1 What Are Cookies?

Cookies are small text files stored on your device when you visit goldenaura.casino. They help us remember your preferences and improve your experience.

5.2 Types of Cookies We Use

  • Essential Cookies: Required for site functionality (login, sessions)
  • Preference Cookies: Remember your settings and preferences
  • Analytics Cookies: Help us understand how users interact with our site
  • Marketing Cookies: Track promotional campaign effectiveness

5.3 Managing Cookies

You can control cookies through your browser settings. Note that disabling essential cookies may affect site functionality at goldenaura.casino.

6. Your Privacy Rights

6.1 Access Your Data

You can request a copy of all personal data we hold about you at goldenaura.casino.

6.2 Correct Your Data

You can update incorrect or outdated information in your account settings or by contacting support.

6.3 Delete Your Data

You can request account deletion and data erasure. Note that we may retain certain information for legal compliance or fraud prevention.

6.4 Export Your Data

Request a portable copy of your data in a common format (JSON, CSV).

6.5 Opt-Out of Marketing

Unsubscribe from promotional emails using the unsubscribe link in any marketing email or through your account settings.

6.6 Object to Processing

You may object to certain types of data processing (e.g., marketing analytics).

7. Data Retention

7.1 Active Accounts

We retain your data for as long as your account at goldenaura.casino remains active.

7.2 Closed Accounts

After account closure, we retain certain data for:

  • Legal compliance: 5-7 years
  • Dispute resolution: 2 years
  • Fraud prevention: Indefinitely (email, IP patterns)
  • Financial records: As required by law

7.3 Transaction History

Blockchain transactions are permanent public records and cannot be deleted from the blockchain.

8. International Data Transfers

GoldenAura Casino operates globally. Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information regardless of location.

9. Children's Privacy

GoldenAura Casino is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover that a child has provided personal information, we will delete it immediately and close the account.

10. Third-Party Links

Our site may contain links to third-party websites (game providers, support resources, affiliate partners). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Modified" date. Significant changes will be announced via email or platform notifications.

Your continued use of goldenaura.casino after changes constitutes acceptance of the updated policy.

12. GDPR Compliance (European Users)

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR):

  • Legal Basis: We process data based on contract, consent, or legitimate interest
  • Data Protection Officer: Available for GDPR inquiries
  • Right to Lodge Complaint: You may file a complaint with your local data protection authority
  • Automated Decision-Making: We use limited automated processing for fraud detection

13. Your Rights Under CCPA (California Users)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information (we don't sell data)
  • Right to deletion of personal information
  • Right to non-discrimination for exercising CCPA rights

14. Contact Us About Privacy

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:

Our Promise

At GoldenAura Casino, we respect your privacy and are committed to protecting your personal information. We will never sell your data, and we use industry-leading security measures to keep your information safe. If you have any concerns about your privacy, please don't hesitate to contact us.

Document Version: 1.0
Last Updated: October 6, 2025
Related Documents: Terms of Service | SSL Security | No KYC Policy